Being Professional

Some major aspects of professional behavior are listed below:
Respect for others

Showing others respect is the basis of all professional behaviour. It includes:

§        Being courteous and having good manners

§        Being punctual

§        Keeping confidential details confidential

§        Being fair in all dealings

§        Keeping personal opinions of people private

§        Doing what needs to be done, not leaving it for others to do

§        Acceptance of constructive criticism

§        Being fair and gentle when giving feedback

§        Dealing with sensitive issues privately

§        Make allowances for other’s mistakes

§        Listen to others

§        Apologise for any errors or misunderstandings

§        Speak clearly and in language others can easily understand

Responsibility and integrity:

This is where you must take care of yourself and present yourself in order to gain others’ trust and respect.

Responsibility for work:

§        Honesty is crucial – avoid even the smallest of lies at all costs

§        If you commit to something, then follow through with it

§        If you are delayed, let the other person know as soon as possible

§        Always be respectful about competing businesses/people – point out your benefits rather than their faults

§        Be prepared before meetings and when presenting reports and the like

§        Ensure you have made yourself clear to avoid any miscommunication

§        Avoid conflicts of interest

§        Be impartial – keep personal bias and intolerances out of the business world

§        Be reliable and dependable

§        Take appropriate actions, rather than trying to hurt someone or their business when you feel wronged

§        Ensure you present yourself pleasantly with good hygiene and appropriate dress codes.

§        Pay for services and products promptly, whatever the cost to yourself

§        Demonstrate self-control and avoid public arguments and disagreements

§        Commitment to Quality